FAQs


Online Order Inquires:

HOW DO I CHANGE OR CANCEL MY ORDER?

Your order is important to us. We understand that circumstances happen and while we may not be able to cancel or change your order once processed, you may return your item according to our policy.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, Master card, Discover, American Express, Paypal, Amazon Pay, and Apple Pay.

HOW CAN I TRACK MY ORDER?

In your shipping confirmation email, you'll receive a link to your tracking information. Once the tracking info becomes available you will be able to monitor the shipment's progress. Depending on the shipping method selected you may be able to visit their site directly and enter tracking number.

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Depending on your item and the country it is being shipped to, your order may take anywhere from 14-28 days to arrive. 

 I DID NOT RECEIVE MY  ORDER.

If you did not receive your order and 6 weeks have past please contact us at Knishsknacks@sculpturr.com and we will be happy to help.